Frequently Asked Questions
Everything you need to know about your Kushals shopping experience.
How long does shipping take?
Standard domestic orders are typically delivered within 5-7 business days, while express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a hassle-free 15-day return and exchange policy on all unworn items with original tags intact. Please visit our Returns Portal to start a request.
Are the jewelry pieces made of real silver?
Our premium collections are crafted from 92.5 Sterling Silver, while our fashion range uses high-quality alloys with long-lasting gold or rhodium plating.
How should I care for my Kushals jewelry?
To maintain shine, keep your jewelry away from water, perfumes, and chemicals. Store each piece in a separate airtight pouch when not in use.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer Cash on Delivery (COD) services for most pin codes across India.